FAQ

The Crystal Coast Order Process

Hey there, party planner extraordinaire! Are you ready to kick your celebration up a notch? Well, hold onto your hats because we’ve got some seriously awesome options for you to choose from! Here is how to order our signs.

3. DECIDE

Let’s start by picking the perfect yard sign to make a splash in your front yard. We’ve got a range of options guaranteed to make your event pop! Choose from our classic Stork Yard Signs in Camo, Pink or Blue, our Sibling Star Yard Signs, Dog Bones, and Cat Signs, Big Cupcake Signs in Peppermint Patty &  Sand & Sea, Giant Flamingo Signs, and Message Stars. The choice is yours, my friend!

2. BOOK

Now that you’ve made your decision, it’s time to get the ball rolling.

Booking your sign is a breeze. You’ve got options, my friend! You can fill out the form right here on our website, give us a call, shoot us a text at (910)271-4849, or even send us an email at info@crystalcoaststorksandmorenc.com

Whichever method you prefer, we’re here and excited to help you make your event absolutely unforgettable!

3. ENJOY

We’ll handle the delivery, installation, and pick-up of your sign at the end of the rental period.

Remember, we do not take reservations for stork signs for birth announcements and try to deliver 24-48 hours after the order is placed.

Any personalized bundles & plaques, star signs, or pet signs are yours to keep as a special keepsake. However, generic bundles are not left behind.

So, are you ready to make a statement that will have everyone talking? Let’s get started on creating an unforgettable event together!

Do I need to have a lawn for the stork sign installation?

To ensure that our stork signs, cupcake signs, or flamingo signs are properly installed and safely displayed, we require a traditional residential lawn. By this, we mean an open space of grass with unobstructed soil. Unfortunately, we are unable to install signs in areas covered with rocks, pea gravel, concrete, mulch, flower beds, raised beds, garden pots, or thick landscaping. Additionally, we cannot place signs in areas where public utility boxes, water mains, or another city, county, or state-owned structures are present. We don’t want to risk impeding access to these areas and potentially being fined or having our signs destroyed. Our team will drive a stake 10 inches into the ground to ensure the sign is installed properly and safely. If you have any questions about installation or location requirements, feel free to reach out to us!

Q: When should I reserve a stork, cupcake or flamingo signs?

We’re happy to help you with your birth, birthday, or any celebration announcement signs! We accept reservations for our stork signs only for scheduled births or events. If you have a scheduled delivery, be sure to book your storks in advance to secure your preferred delivery date at least one week in advance. However, if it’s a surprise arrival, don’t worry! Just give us a call as soon as the baby is born, and we’ll do our best to get the stork installed within 24-48 hours. If you’ve filled out our form, we’ll call to confirm your order and take payment over the phone. If you haven’t heard from us, please give us a call at (910)271-4849. We’re excited to help you celebrate your new bundle of joy!

For events, Cupcake Yard Signs and Flamingo Yard Signs can be reserved in advance. Be sure to book your yard signs in advance to secure your preferred delivery date at least one week in advance.

Q: How long can I rent the Signs for?

For birth announcements, you can rent our new baby stork sign for a full 7 days so that your family and friends can enjoy it as well. And if you’re planning an event like Baby Showers, Sip & See or Gender Reveals, you can rent our cute stork yard signs for one day to add a touch of whimsy to your celebration.

Ready to add some flair to your special occasions? Whether it’s birthdays, graduations, or any excuse to celebrate, our fabulous Flamingo Yard Signs and Cupcake Signs are up for a two-night rental! Let’s turn your event into a super fun fiesta!

Feel free to contact us for more information on how to rent a celebration yard sign to make the occasion very special. We can’t wait to help make your announcement even more special!

Q: Where will you install the newborn stork sign, cupcake sign or flamingo sign in the yard?

We want to make sure your celebration sign is placed in the perfect spot for all your special moments and photo opportunities. By default, we stake the sign in the front yard, where it’s easily visible from the road. But if you have a specific location in mind, let us know before we arrive, and we’ll do our best to accommodate your request. We want to make sure you’re completely happy with the placement of your sign!

Q: How do I place my order? How do I pay for your service?

We make it super easy to order our adorable stork signs for your special occasion! You can share all the important details with us by filling out our online form, giving us a call, sending us a text at (910)271-4849, or dropping us an email at info@crystalcoaststorksandmorenc.com. We offer multiple payment options including credit card over the phone, Venmo, Paypal, Apple Pay, CashApp, or Square. Once payment is completed, we will reserve your lawn sign and get it ready for delivery. Just remember, full payment must be received before we can schedule your sign delivery.

Q: What is your service area?

We provide Stork, Flamingo, and Cupcake Sign rentals to Duplin County -Beulaville, Calypso, Faison (part), Greenevers, Harrells, Holly Ridge, North Topsail Beach, Richlands, Surf City, Swansboro, Hubert, Verona, Half Moon, Piney Green, Pumpkin Center, Sneads Ferry, Jacksonville, Richlands, Stump Sound, White Oak, Jones County – Maysville, White Oak, Lenoir County – Pink Hill, Deep Run, Carteret County – Atlantic Beach, Bogue, Cape Carteret, Cedar Point, Emerald Isle, Indian Beach, Morehead City, Newport, Peletier, Pine Knoll Shores, Morehead, Newport, White Oak, Atlantic, Brandywine Bay, Broad Creek, Salter Path

Q: How much does the lawn sign cost? Do you charge any additional fees?

Check our complete pricing here

We have 2 delivery centers located in Hubert Beulaville. Our delivery rates are calculated from the nearest center with available signs. Enjoy free delivery within a 0-10 mile radius of the center nearest to you that has storks available, making it easy to bring the joy right to your doorstep. For distances spanning 10-20 miles, a small fee of just $10 ensures a hassle-free delivery experience. Venturing a bit farther? No worries! Deliveries within 20-25 miles come with a reasonable fee of $20, while those within 25-30 miles are just $25. And for those exceptional occasions beyond the 30-mile mark, please don’t hesitate to get in touch with us for personalized pricing. Your convenience is our priority, and we’re here to cater to your needs, no matter the distance!

Q: How much are sibling/message stars/dog bones and cat signs?

Looking to add a little extra charm to your baby announcement? Our sibling star signs, message signs, dog bones, or cat signs are the perfect way to include the whole family in the celebration! For just $25 each, these signs can be personalized with your own message and will be left behind as keepsakes at the end of the rental period. We offer these signs in Camo, pink, and blue, so everyone can feel included in the fun. Contact us today to learn more about renting a stork yard sign and additional signs for your new bundle of joy!

Q: What service do you offer for twins, triplets, and quadruplets?

Hey there! If you’re blessed with multiple births, don’t worry, we’ve got you covered! We offer separate stork signs for each baby. Yes, that’s right! Each bundle carries the details of each precious little one. Contact us to learn more about our special offer for multiple births!

Q: What Signs do you offer for proud grandparents?

Congratulations on becoming a grandparent! We know it’s a special moment and we want to help you announce it to the world. We offer stork signs for proud grandparents as well, with generic bundles starting at $85 or personalized bundles for $100. The storks can be rented for 7 days and will be installed in your yard to share the exciting news with your community. The personalized bundles have the baby’s details and are left behind as keepsakes when we pick up the storks. Contact us to learn more about renting a stork sign for your grandbaby announcement.

Q: Under what circumstances do you cancel an order?

Payment must be made 24 hours before the stork delivery date to avoid order cancellation. We will contact you via phone, text, or email to remind you of the pending payment and make sure everything is in order for your special occasion. Don’t hesitate to reach out to us if you have any questions or concerns.

Q: What is your refund policy?

We always strive to fulfill your requests to the best of our ability, but if there are any issues with your order, we’re happy to offer a refund. However, please note that we require a 24-hour notice to fulfill any last-minute requests that weren’t previously discussed at the time of booking.

You’re eligible for a full refund in the following situations:

  • You cancel your stork or birthday sign rental at least 24 hours before the delivery date
  • Extreme weather conditions prevent us from setting up your sign

Unfortunately, we’re unable to provide a refund in the following situations:

  • We can’t access a gated community due to a lack of a gate code or an incorrect code
  • The security guard at a gated community refuses to let us enter, and we can’t wait for more than 10 minutes while they try to contact the homeowner for access
  • The homeowner or recipient doesn’t allow us to set up the sign, or they ask us to remove it before the end of the rental period
  • A threatening animal, such as a dog, prevents us from accessing the property
  • The location doesn’t have a traditional lawn, which we define as a wide expanse of unobstructed soil with grass on top.

We’ll always do our best to ensure your satisfaction with our service, and we appreciate your understanding in these situations.